1.1) We are extremely fortunate here at Outbuildings, all of our studios have their own private parking and separate entrance.
1.2) We are also implementing extra cleaning measures
and self check-ins, alternatively we can arrange to have someone meet you and show you to your room at a safe distance.
1.3) Outbuildings staff will not enter your room at any point during your stay unless absolutely necessary and permission has been granted by the guest. Unless in emergency situations where life or property is at risk.
1.4) There are three generations of our family living on our farm some of which are over 90 years old and are high risk. PLEASE DO NOT APPROACH THEM, if you have any questions or need anything throughout your stay please contact us via the provided details/phone numbers.
1.5) If you urgently need someone whilst on the property and are unable to contact us via the details provided. Knock on The Farm House ONLY.
2.0 COVID Cancellation Policy
2.1) The Southwest has had one of the lowest R rates throughout the past few months, we would like to keep it that way. If you feel in anyway unwell prior to your visit please contact us immediately.
2.2) Where possible we ask that guests transfer their stay to an alternative date (fees may apply if moving to summer e.t.c). We are happy to offer this option up to 24 hours prior to check-in.
2.3) Where a date transfer is not possible we will offer a full refund (minus small £20 admin fee). This option is available up to 48 hours prior to check-in.
2.3) In the event of emergency lock down within 48 hours, transfers can be made with no added fees and refunds will be given in full (minus £20 admin fee).